Empower Me
 

 

A mental health and wellness service that connects you with qualified counsellors, consultants, and life coaches

As a domestic Sheridan student, you are entitled to sessions delivered in person, by telephone, by video-counselling, or by e-counselling.

Access Empower me by downloading the new app or web!

Purple text that reads: "What is it?"

Empower Me allows students to connect with qualified counsellors, consultants, and life coaches for a variety of issues. As a Sheridan student, you are entitled to sessions delivered in person, by telephone, by video-counselling, or by e-counselling.

You can get support for issues of any kind, including relationships, family care, depression, anxiety, addictions, stress, work conflicts, and much more. Empower Me also offers a full suite of academic life services, such as life coaching, financial planning, and nutritional counselling.

●      Available 24/7, 365 days per year
●      Confidential
●      Multilingual
●      Culturally sensitive
●      Gender inclusive
●      Faith inclusive

Purple text that reads: How does it work?

During your initial conversation, a counsellor will determine the severity of your issue and plan a course of action with you. To do this effectively, you will be asked some basic questions, such as your contact and demographic information. 

Empower Me is a short-term, solution-focused counselling service. While some individuals may only need 1 or 2 sessions, others might require more. Each issue is evaluated on a case-by-case basis, and there is no maximum. The number of sessions is determined by you and your counsellor. Long-term or severe cases will be referred to alternative resources better suited to deal with these types of cases.

Empower Me offers support in multiple languages by phone. Simply ask the counsellor for support in your preferred language and they will momentarily place you on hold to connect your call and include a translator. The average wait time to connect is less than 1 minute.

Purple text that reads: How Do I Access It?

To access Empower Me, create an account on the Dialogue mobile app or on the web.

You’ll need the following information to create your account:
1.    Email
2.    First name
3.    Last name
4.    Date of birth
Note that your first name, last name, and date of birth must match what your institution has on file. 


Frequently Asked Questions

What services does Empower Me provide?

Essentially, Empower Me is a mental health and wellness service. This allows students to connect with qualified counsellors, consultants and life coaches.

There is support for any issue from financial planning to mental illness such as depression and everything in between.

Are the services provided online or only over the phone? What would I call in for?

There is no problem too small or too big to call in for. If anything bothers you and is on your mind, Empower me is there to help.

Over the phone or access the Empower Me app. Both services are easily accessible.

Am I covered under the Empower me?

All full-time and part-time domestic Sheridan students that have paid their Health & Dental Coverage fee are covered to access the Empower me program. This includes coverage for International and domestic students.

How can I access Empower me service?

Download the Empower Me app on Google Play or the App Store.

Are there specific times I can use this service?

The service is available 24/7, 365 days a year.

What if I need to speak a different language?

Upon your first call, you can ask for a counsellor that speaks a different language to help you out.

 

 
Don’t Forget!

As a Sheridan student you also have access to free counselling services provided on campus to support your academic, personal, and social growth. All appointments are free and confidential. For assistance on accessing Empower Me or other counselling services, contact our customer service representative team in person.

Our Customer Service team is also available to answer any questions you may have. Feel free to stop by our offices, email or live chat:

For more information on counselling services at Sheridan, check out https://www.sheridancollege.ca/life-at-sheridan/student-services/counselling-services