We’re proud to announce a new service called Empower Me, a mental health and wellness service that connects you with with qualified counsellors, consultants, and life coaches for a variety of issues.
What is Empower Me?
Empower Me allows students to connect with qualified counsellors, consultants, and life coaches for a variety of issues. As a Sheridan student, you are entitled to sessions delivered in person, by telephone, by video-counselling, or by e-counselling.
You can get support for issues of any kind, including relationships, family care, depression, anxiety, addictions, stress, work conflicts, and much more. Empower Me also offers a full suite of academic life services, such as life coaching, financial planning, and nutritional counselling.
● Available 24/7, 365 days per year
● Culturally sensitive
● Gender inclusive
● Faith inclusive
Empower Me also offers a full suite of academic life services, such as life coaching, financial planning, nutritional counselling, and more.
How does it work?
During your initial conversation, a counsellor will determine the severity of your issue and plan a course of action with you. To do this effectively, you will be asked some basic questions, such as your contact and demographic information.
Empower Me is a short-term, solution-focused counselling service. While some individuals may only need 1 or 2 sessions, others might require more. Each issue is evaluated on a case-by-case basis, and there is no maximum. The number of sessions is determined by you and your counsellor. Long-term or severe cases will be referred to alternative resources better suited to deal with these types of cases.
Empower Me offers support in multiple languages by phone. Simply ask the counsellor for support in your preferred language and they will momentarily place you on hold to connect your call and include a translator. The average wait time to connect is less than 1 minute.
How do I access this service?
● Call the 24/7 helpline at 1 (844) 741-6389 (toll-free) from anywhere in North America to be directly connected to a trained counsellor—the person answering the phone is not an operator, administrator, or receptionist.
● Log in to the Empower Me website and use "Studentcare" as the password.
● Download additional Empower Me student assistance tools on the iAspiria mobile app. Enter "Studentcare" as the Login ID and select "Student" in the drop-down menu.
What services does Empower Me provide?
Essentially, Empower Me is a mental health and wellness service. This allows students to connect with qualified counsellors, consultants and life coaches.
There is support for any issue from financial planning to mental illness such as depression and everything in between.
Are the services provided online or only over the phone? What would I call in for?
There is no problem too small or too big to call in for. If anything bothers you and is on your mind, Empower me is there to help.
Over the phone or access the IM online. Both services are easily accessible.
Am I covered under the Empower me?
Domestic full and part time students are covered under the student care plan which includes the Empower me program.
How can I access Empower me service?
Go to the studentcare.ca website OR look at the various ways to connect with Empower me. You can call/login to the Empower me website. Use “studentcare” as the password and download additional assistance tools.
Are there specific times I can use this service?
The service is available 24/7, 365 days a year.
What if I need to speak a different language?
Upon your first call, you can ask for a counsellor that speaks a different language to help you out.
As a Sheridan student you also have access to free counselling services provided on campus to support your academic, personal, and social growth. All appointments are free and confidential. To book an appointment you can visit The Centre's for Student Success listed below or call the appropriate extension:
The Centre for Student Success, Room B104
Tel: (905) 845-9430 ext. 2557
The Centre for Student Success, Room B230
Tel: (905) 459-7533 ext. 5400
The Centre for Student Success, Room A247
Tel: (905) 845-9430 ext. 2528
For more information on counselling as well as other on-campus services available to you, check out https://www.sheridancollege.ca/life-at-sheridan/student-services/counselling-services